Privacy Policy
How Mochis Studio collects, protects, and handles your personal information
01.Information We Collect
When you browse Mochis Studio, register an account, or order slow-rebound squishies, we collect necessary details including your name, email address, shipping destination, phone number, and transaction history to ensure smooth fulfillment.
02.How We Use Your Information
We utilize your information solely to process orders, dispatch US domestic shipments, provide order tracking, assist with squishy scent and care inquiries, and optimize user experience. We never sell or rent your personal information to third-party advertisers.
03.Payment Security (Stripe & PayPal)
All payments are processed through Stripe and PayPal with end-to-end 256-bit SSL encryption adhering to PCI-DSS Level 1 standards. Mochis Studio servers never see or store your raw credit card numbers or CVV codes.
04.Cookies & Language Preferences
We employ first-party session cookies solely to preserve your shopping cart items and language preference (English, Spanish, or Chinese). You may clear these cookies at any time via your browser settings.
05.Your Privacy Rights
You maintain full rights to inspect, update, or delete your account credentials and addresses via your account dashboard. You may also contact our support team at any time to request permanent erasure of your data.
Questions About Our Privacy Policy?
Our customer support team is always ready to assist you.